Julien Valentin, Analyst Developer from the Crédit Agricole de Bretagne explains how they are using Bonita.
The specific solution in place had limits and lacked fluidity. It was a point to point solution. Information was not smooth between the different entities. Currently all loan requests, personal and professional, managed by Credit Agricole de Bretagne are processed through Bonita. They have noticed great improvement in terms of time to process (2FTE) which leads to better customer service. A new application to process investments management is being developped and Bonita should be deployed in most entities within 2 years.